The best way to ensure that you are purchasing an authentic PEN·LIV gown is to order your dress from an authorized PEN·LIV retailer. A full list of authorized locations is on our website
Please visit an authorized retailer for pricing information.
The available alterations for a gown depend on the style, fabric and embellishments. To discuss all your alterations options, please visit an authorized retailer near you.
Yes, we do custom designs for the PEN·LIV Collection. Please contact an authorized retailer and they will be able to help you determine how you can customize your PEN·LIV gown. Additional fees apply.
Please visit Retailers to find a retailer nearest you. You can search by radius (in miles) with your address, city and state or postal code.
Yes, extra fabric can be ordered for a fee. Please order from an authorized retailer nearest you.
Diamond White is a very light ivory. It has a soft light touch of color that makes it very flattering on all skin tones. White is a true, pure white color that would give you that traditional white wedding look. Our authorized retailers will be able to show you the difference between Diamond White and White with their fabric swatches.
Please visit or contact one of our authorized retailers regarding a size chart. They will be able to give you sizing information for your specific region.
Depending on the dress style, fabric and cut, we can offer sizes 0-28 (US), 4-30 (UK) 30-60 (EU). Please contact an authorized retailer to see your size options for a specified dress.
Yes, it’s okay to dry clean a PEN·LIV dress. Cleaning instructions are on the wash tag. Please consult a professional dry cleaner specializing in wedding dress service for additional cleaning instructions
After your wedding day, it is important to have your wedding dress preserved if you plan on keeping your wedding dress for many years. Search for a gown preservation company. They will handle all the cleaning of your gown and ensure a proper preservation. The retail store where you purchased your gown will often refer a local preservation specialist.
Yes, over time air will oxidize fabric and certain types of beading causing the gown to turn yellow. Proper preservation will keep your gown from turning yellow and keep it in good condition for many years.
PEN·LIV does not sell or authorize the sale of PEN·LIV bridal products online. If you see a website listing PEN·LIV bridal gowns for sale, it is likely a counterfeit. Please notify us directly of any websites that are selling our gowns so that we may take action to remove our products from the unauthorized website.
All orders and purchases must be made through one of our authorized retailers. Please visit Retailers to find a retailer nearest you.
Due to the specialized design and manufacturing process involved in producing our gowns, standard delivery timelines can vary depending on each collection. Please inquire with your authorized retailer for more information on gown delivery.
Our entire collection is available to the public on our website under “Collections”. Brochures and catalogs are often available through authorized retail locations.